We’re on the lookout for our next Duty Manager (we call you a “House Manager”) at Foxhill Manor, our 5 AA red star hotel in the Cotswolds. Nestled in the heart of Farncombe Estate, Foxhill Manor is our grade-two listed, private house hotel, featuring just eight bedrooms and suites. In this beautiful boutique hideaway, guests are invited to throw out the “hotel rule books”, relax and enjoy purely indulgent hospitality.
The House Manager is responsible for:
* Ensuring our guests’ every need is taken care of, every moment of their stay
* Liaising with our chefs and housekeeping team to provide exemplary five star service
* Serving food, drinks, fine wines and offering concierge style services such as driving across the estate and making reservations
* Co-ordinate arrivals and departures, providing outstanding host services throughout
ABOUT YOU:
* Have you got experience working at a luxury venue offering similar high levels of service?
* Are you confident in hosting guests with high expectations?
* Are you familiar working with fine wines?
* Are you warm, welcoming and genuinely hospitable?
* Do you love to consistently offer a five star level service, to exceed expectations and delight guests?
* Are you an excellent communicator who loves being a key cog in the team?
If you’ve answered yes, we’d love to speak to you!
Working in a small, talented and friendly team, shifts include evenings and weekends with a mixture of early, middle and late shifts. You’ll need a full UK driving license, as assisting guests using Estate vehicles is part of the role.
We offer up to around £31,800 per year (£29,328 basic plus gratuities). We also provide a clothing allowance, paid monthly, and provide complimentary food on duty. Our 500 acre Estate of three award-winning hotels (including Dormy House and The Fish) is the perfect place to develop and learn.
We also offer a raft of excellent benefits including:
* 30 days holiday per year (rising to 35 after 5 years)
* A celebration birthday lunch in one of the hotels, on us!
* Access to onsite mental health first aiders, and an employee assistance programme from Hospitality Action
* Free access to wellbeing resources – online exercise classes, mindfulness tools and nutritious recipes
* Hundreds of High Street discounts and a cash back card via Hospitality Rewards
* Estate discounts on dining, stays, wine, spa products and more
* A complimentary night stay including dinner for you and a guest, to experience our hotel just like our guests do!
* Be rewarded with £1000 to spend how you wish in our employee recognition programme
* Up to £1000 when you successfully refer a friend to work with us
* Premium payments for Christmas and New Year shifts
* An optional, low cost healthcare cash plan
* Free, in-person financial planning advice
* Broad ranging careers in all the usual hotel departments and a few you wouldn’t expect…like our adventure team
* Fully funded apprenticeship opportunities
Due to our rural location, you will require your own transport (WR12 7LJ). If this sounds like your ideal next move, and you would like to discuss this role or any other opportunities on our estate, please do get in touch! We look forward to hearing from you.
*We are members of the Hoteliers Charter, and are committed to providing a workplace built on respect, fairness, equality, diversity and opportunity, and to putting wellness and career development at the heart of what we do.*
